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At Tamizh Cottons, customer satisfaction is our priority. We carefully inspect every saree before dispatch to ensure quality and authenticity. If customers receive damaged, defective, or incorrect products, they may request a return or refund according to our policy guidelines. Requests must be made within the specified return period after delivery.

Refunds

Once the returned product is received and inspected, customers will be notified regarding the approval or rejection of the refund. Approved refunds will be processed to the original payment method within a few business days. Refunds may not be granted for products that are used, washed, damaged after delivery, or returned without proper packaging.

Sale Items

Products purchased during special sales, discounts, clearance offers, or promotional events may not be eligible for refunds unless the item received is damaged or incorrect. Customers are encouraged to carefully review product details and sizes before purchasing sale items, as these products are often offered at reduced prices under limited-time conditions.

Exchanges

We offer exchanges for products that arrive damaged, defective, or incorrect. Customers requesting an exchange should contact our support team with proof such as product images and order details within the allowed time period. Exchanges are subject to product availability, and replacement items will be shipped after approval and verification of the request.

Gifts

If the purchased product was marked as a gift and shipped directly to the customer, a store credit or gift value may be provided once the returned item is received and approved. If the item was not marked as a gift during purchase, the refund may be issued to the original purchaser instead.

Shipping Returns

Customers returning products are responsible for safely packaging the items to avoid damage during transit. Return shipping costs may be the responsibility of the customer unless the return is due to our error, such as receiving a damaged or incorrect product. We recommend using trackable shipping services for secure and reliable return delivery

Need Help?

For questions related to returns, refunds, exchanges, or order issues, customers may contact the support team of Tamizh Cottons through email, phone, or website contact forms. Our team will assist with resolving concerns and ensuring a smooth shopping experience with quick and friendly customer support.